1. Introduction
DOPE MEDIA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
Account Information
- Name and email address
- Password (encrypted)
- Profile picture
- Role selection (Promoter, Artist, or Label)
- Social media links you choose to share
Payment Information
- Payment transactions are processed by PayPal
- We do not store your credit card or bank details
- We store transaction records for accounting purposes
Usage Information
- Orders placed and received
- Messages sent through our platform
- Reviews and ratings
- Uploaded content (gig images, audio files, proof of work)
3. How We Use Your Information
- To provide and maintain our services
- To process transactions and send related notifications
- To communicate with you about orders, updates, and support
- To improve our platform and user experience
- To prevent fraud and ensure platform security
- To comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Other Users: Your public profile, gigs, and reviews are visible to other users
- Payment Processors: PayPal processes all transactions
- Service Providers: Email services (Resend) for transactional emails
- Legal Requirements: When required by law or to protect our rights
5. Third-Party Services
Our platform integrates with:
- Google OAuth: For account authentication (if you choose to sign in with Google)
- Spotify: Optional integration to connect your Spotify account
- PayPal: For payment processing
These services have their own privacy policies, and we encourage you to review them.
6. Data Security
We implement appropriate security measures to protect your information, including:
- Encrypted password storage (bcrypt)
- Secure HTTPS connections
- JWT-based authentication
- Regular security reviews
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account
- Export your data
- Opt out of marketing communications
8. Cookies
We use essential cookies to maintain your login session. We do not use tracking cookies or third-party advertising cookies.
9. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Transaction records may be retained longer for legal and accounting purposes.
10. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.
12. Contact Us
For questions about this Privacy Policy or your data, please contact us at dopemediallc@gmail.com